REFUND POLICY

REFUNDS
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
LUXICAS will take 2-5 business days to clear your refund.
Depending on your financial institution, the refund amount may take up to 10 business days to post to your account.
SUBMIT A REFUND REQUEST VIA:
EMAIL US: Support@elvesna.com
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is posted. Next, contact your bank. There is often some processing time before a refund is posted.